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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Black

Linda Black

October 15, 2024

5  out of  5
rating by Linda Black
"Very friendly and helpful. Was glad to hear from them to review the coverage we have. Every time I call with a problem or change they take care of it ."
We responded:
"Thank you, Linda, for your kind words! We're delighted to hear that our team has been helpful and responsive to your needs. Your satisfaction is our priority, and we appreciate your trust in us."
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JMG LLC

October 15, 2024

5  out of  5
rating by JMG LLC
"I was looking for new car insurance, and instantly my phone was bombarded with calls and emails from a ton of pushy salesman. But not Kolton from State Farm. He had a very calm and cool demeanor, and was extremely knowledgeable. He explained everything thoroughly but concisely. He went out of his way to make sure that what I needed was the forefront of the conversation instead of trying to pummel me with a bunch of things that I didn’t want or need. I’m grateful that I was pried with him, and I switched my coverage over the phone same day. Thank you Kolton for making a great first impression on behalf of State Farm, and I’m looking forward to being apart this company."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing knowledgeable and personalized service is our priority. Welcome to the State Farm family, and we look forward to serving you for years to come!"
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Hali Jessee

October 10, 2024

5  out of  5
rating by Hali Jessee
"Very friendly and efficient! Affordable full coverage rates. Highly recommend!"
We responded:
"Thank you, Hali, for your kind words and recommendation! We're thrilled to hear you found our team friendly and efficient, and that you're satisfied with our coverage rates."
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Bob Ford

October 1, 2024

5  out of  5
rating by Bob Ford
"Great experience with state farm kolton blickenstaff's office. Everything was set up for my repairs to my vehicle after a small mishap, did not have to make any calls to collision center or car rental, everybody was waiting on me. Highly recommend State Farm for their assistance and handling of my accident."
We responded:
"Thank you, Bob, for your kind words! We're thrilled to hear that our team made your repair process seamless. Your recommendation means a lot to us. We're here to help whenever you need us. Safe travels!"
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Greg Schmalfeldt

September 26, 2024

5  out of  5
rating by Greg Schmalfeldt
"State Farm Kolton Blickenstaff - Easy and friendly to work with, clearly answered my questions, issued new policies immediately after I paid, saved me $650 - very happy 😃"
We responded:
"Thank you, Greg! We're thrilled to hear about your positive experience and the savings you achieved. Our team strives to provide clear and efficient service, and we're glad we could meet your expectations."
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Christie Byers

September 19, 2024

5  out of  5
rating by Christie Byers
"Excellent, down the earth. MAGNIFICENT customer service."
We responded:
"Thank you for your kind words and the 5-star rating! We're thrilled to hear you had a magnificent experience with our customer service. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Cameron Yoder

September 11, 2024

1  out of  5
rating by Cameron Yoder
"I put in a claim, Kolton nor his staff put forth any effort to follow through with anything. The first contractor that State Farm supplied would not return any calls and never answered the phone after a no call/no show. After a couple months, they supplied a new contractor whom did show. Everything was fine, but they only wanted to replace the one or two siding panels that were falling off the house. Not the brick blown off from the chimney, not the wood around the house that got pelted by hail and fell apart, just some pieces of siding out of probably 4-5 pieces that came loose during a storm. One that is bent really bad. The contractor came and took some of the panel so he could match it (after a couple weeks). Of course, he stopped responding and the contractor company would not return calls. You can't ask a contractor to find color matching siding from over a decade ago, its not feasible at all. So they just abandoned it altogether. It sucks, but what contractor wants to perfectly color match siding? I kind understand that. Kolton and his team said that some of the paneling was due to wood rot, but all of the loose paneling is literally 20-30ft from any external wood at all. I'm willing to provide pictures for evidence. Zero wood. They saw some external wood rot and made that an excuse for not having to replace vinyl siding that hooks into itself. Wood rot is your excuse, really? As of this moment, this team refuses to come to bat for their clients, and just relays excuses to the client. Doesn't put up a fight at all. Unless this changes somehow, this rating stays."
We responded:
"Hi Cameron, I’m sorry you feel this way. Unfortunately, we are not the decision makers when it comes to what is covered and what is not covered. However, we would be more than happy to help and have gone to bat for you with the claims department on multiple occasions for this claim. If you believe there is additional damage that wasn’t accounted for we need a photo report and an estimate to provide to State Farm. Based on the conversation I had with claims last night (9/10) you understood that wood rot is not a covered loss based on conversations you had with State Farm claims. Again, our office does not make claim determination. For you to claim that we have not gone to bat for you minimizes the efforts of my team. We communicated with State Farm claims on 5/16, 5/20, 6/17, 7/8, 7/9, 8/9, 8/13, 8/15, and 8/19. The times we spoke to you, claims also spoke to you on those days and mentioned they had reviewed with you what was and was not covered. Again if you have a photo report and a estimate we would gladly provide that to our claims team. "
Profile photo of Steven Pahl

Steven Pahl

September 4, 2024

5  out of  5
rating by Steven Pahl
"This office patiently and professionally quoted all our personal lines insurance these past two years and did not prevail. This year, bingo! Not only were the premiums very competitive, but Thomas was prompt, courteous and responsive. The new policy set up, apps, etc , effortless. We are hoping for a long term relationship. Nice job, SF - Westfield! We have utilized the Ting service, a complimentary service from SF. Our reluctance and skepticism has been replaced with acceptance and thankfulness. A detected electric arc, was remedied by our electrician, Ashpaugh, paid for by Ting. Nice."
We responded:
"Thank you, Steven! We're thrilled to hear about your positive experience with Thomas and our team. We appreciate your patience and are delighted to have earned your trust. Looking forward to a long-term relationship with you. Welcome to the State Farm family!"
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Monica Stephenson

August 19, 2024

5  out of  5
rating by Monica Stephenson
"Great experience and excellent rates. The agent followed up so effectively and helped me get the best options possible. I would recommend to anyone."
We responded:
"Thank you, Monica, for your kind words and recommendation! We're thrilled to hear you had a great experience and found our rates excellent. It's our pleasure to assist you in finding the best options. We appreciate your trust in our agency!"
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Penny Scigliano

August 9, 2024

5  out of  5
rating by Penny Scigliano
"Kolton is amazing! I highly recommend him."
We responded:
"Thank you, Penny! We're thrilled to hear that you had a great experience with Kolton. Your recommendation means a lot to us."
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Kaeyla Griffy

August 9, 2024

5  out of  5
rating by Kaeyla Griffy
"Karsyn has been so kind and informative over any question I ask! Couldn’t have had an easier experience!"
We responded:
"Thank you, Kaeyla! We're thrilled to hear that Karsyn provided you with such a positive and informative experience. Your satisfaction is our top priority, and we appreciate your kind words."
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Barb Bruce

August 9, 2024

5  out of  5
rating by Barb Bruce
"Cute little worker named Karsyn is amazing"
We responded:
"Thank you, Barb, for your kind words! We're thrilled to hear that Karsyn made such a positive impression. We appreciate your feedback and look forward to continuing to provide excellent service."
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Mary Scandaliato

August 5, 2024

5  out of  5
rating by Mary Scandaliato
"Great agent office staff is fantastic"
We responded:
"Thank you, Mary! We're thrilled to hear you had a great experience with our team. Your kind words mean a lot to us."
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Jeffrey Wimmenauer

July 25, 2024

5  out of  5
rating by Jeffrey Wimmenauer
"Highly recommended"
We responded:
"Thank you, Jeffrey, for your high recommendation! We're delighted to hear that you had a positive experience with our agency."
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Laura Homan

July 24, 2024

5  out of  5
rating by Laura Homan
"State Farm only hires the best of the best!!!! Always kind and helpful staff!"
We responded:
"You are amazing. Thank you for the kind review!"
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Gary Terrell

July 24, 2024

1  out of  5
rating by Gary Terrell
"Called to get a quote on Insurance which I got a quote found somebody cheaper on Insurance told Kolton that I did not need his insurance and he keeps on calling me he will not stop will not ever use this agent."
We responded:
"Hi Gary, we haven’t actually had a conversation with you after the initial quote. We would be happy to take notes as to where you ended up and when we are a better fit reach out again. However, if you prefer to stay behind a keyboard and not have a conversation we won’t reach out any longer. "
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Aaron

July 24, 2024

5  out of  5
rating by Aaron
"Christina does a great job watching the 2 children at state farm!"
We responded:
"Thank you, Aaron, for your kind words! We're delighted to hear that Christina is doing a great job. Your feedback is greatly appreciated and will be shared with her."
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Crazy Hippie

July 3, 2024

5  out of  5
rating by Crazy Hippie
"Thank goodness for you guys! Just one week into my new policy and needed a jump at 2 am. I was up and running in less than an hour."
We responded:
"Thank you for sharing your positive experience with us! We're glad we could assist you promptly and efficiently with your policies. Your satisfaction is our priority."
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Zachariah Michielli

May 18, 2024

5  out of  5
rating by Zachariah Michielli
"Super helpful. Honest, direct, and friendly."
We responded:
"Thank you for your kind words, Zachariah! We strive to provide honest and friendly service to all our clients."
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Lou Wells

May 17, 2024

5  out of  5
rating by Lou Wells
"I would say that Kolten and team do a awesome job at keeping us safe on a daily adventure!"
We responded:
"Thank you for your kind words, Lou! We are dedicated to ensuring your safety and providing excellent service. Your feedback is greatly appreciated."
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Ashley Golberding

May 17, 2024

5  out of  5
rating by Ashley Golberding
"We recently moved to Indiana from out of state and were in need of a new insurance provider. Hannah was so friendly and professional when I called in with questions. I recommend Kolton's office if you're looking for great rates and a team who actually cares about helping their clients understand their policies."
We responded:
"Thank you for sharing your positive experience, Ashley! We're thrilled to hear that Hannah provided you with friendly and professional service. We strive to ensure our clients understand their policies and receive great rates. Welcome to Indiana!"
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Alvin Jr

May 13, 2024

5  out of  5
rating by Alvin Jr
"Great insurance company!"
We responded:
"Thank you for the positive feedback! We are thrilled to hear that you had a great experience with our insurance agency. If you ever need assistance in the future, please don't hesitate to reach out."
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Jasmine Dawn

May 7, 2024

5  out of  5
rating by Jasmine Dawn
"Kolton was amazing. He called a month ago and tried to get me the best rate he could and at the time due to a previous driver record he was unable to get a rate that was lower than what I already had. He waited the month until that fell off my record and called me back to try again and was able to save me almost $100 a month from what I was already paying and I recieve twice the benefits I did before! He's checked up on me several times since and has been so kind and helpful. 10/10 recommend. 👌"
We responded:
"Thank you for sharing your positive experience, Jasmine! We're thrilled to hear that Kolton was able to provide you with excellent service and savings on your auto insurance. We appreciate your recommendation and look forward to continuing to assist you."
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reba simmons

April 5, 2024

5  out of  5
rating by reba simmons
"Excellent knowledge of all your insurance issues!!"
We responded:
"Thank you for your kind words, Reba! We strive to provide excellent service and expertise in all insurance matters. We appreciate your feedback and look forward to assisting you in the future."
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William Dillman

March 16, 2024

5  out of  5
rating by William Dillman
"I have been with State Farm for about 12 years now. Have always been good t"
We responded:
"Thank you for your loyalty over the past 12 years. We appreciate your trust in our services."